Gracecite Sales Policy
Effective Date: January 6, 2025
Welcome to Gracecite! We are delighted to have you as part of our fashion family. Gracecite is committed to providing exceptional shopping experiences through quality fashion, customer satisfaction, and excellent service. To ensure a seamless and secure experience, we ask that you review our sales policy carefully.
1. Product Availability At Gracecite, we strive to ensure that our customers have access to a broad range of high-quality fashion items. However, due to demand fluctuations, some products may be temporarily unavailable. In such cases, we will notify customers of delays or stock updates as soon as possible. We encourage customers to check availability through our official website, gracecite.com.
2. Pricing & Discounts All prices on our website are listed in USD. We reserve the right to change prices at any time without prior notice. Any promotions, sales, or discounts will be clearly stated and apply only to the specified items or timeframes. Be sure to sign up for our newsletter and check our website regularly for the latest deals and exclusive offers.
3. Order Confirmation Once your order has been placed, you will receive an order confirmation email containing your order number, the items purchased, and your payment information. Please check your email for accuracy and contact us immediately if you notice any discrepancies.
4. Payment Methods Gracecite accepts a wide range of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely, and we never store your payment information. Payments are processed immediately to ensure prompt shipment of your order.
5. Shipping & Delivery We offer both domestic and international shipping services. Delivery times and costs will vary depending on the destination and the chosen shipping method. Please refer to our shipping policy for detailed information on delivery times, rates, and available shipping options. You can track your order through our website or by using the tracking number provided in your confirmation email.
6. Returns & Exchanges Your satisfaction is our priority. If for any reason you’re not completely satisfied with your purchase, you may return or exchange items within 30 days from the date of delivery. Please ensure that the returned items are unused, unworn, and in their original packaging. All returns and exchanges must be accompanied by proof of purchase.
To initiate a return or exchange, please visit our returns page on gracecite.com for instructions. Please note that shipping fees for returns or exchanges are the responsibility of the customer unless the item was damaged or incorrect.
7. Customer Support If you have any questions or need assistance, our dedicated customer service team is here to help. You can reach us via email at info@gracecite.com or call our hotline at (603) 964-5819. We are happy to assist with any inquiries regarding product details, orders, returns, or shipping.
8. Privacy & Security We value your privacy. All personal and payment information collected is used exclusively for processing your orders and delivering excellent service. We implement strict security measures to ensure your data remains protected. For more information, please refer to our Privacy Policy.
9. Terms & Conditions By purchasing from Gracecite, you agree to abide by our terms and conditions, including our sales policy, privacy policy, and any other applicable policies outlined on our website. We reserve the right to update or modify our sales policy at any time, and any changes will be posted on our website. Continued use of our website and services constitutes acceptance of these changes.
10. Contact Information For any inquiries, please feel free to contact us at:
- Website: www.gracecite.com
- Email: info@gracecite.com
- Hotline: (603) 964-5819
- Address: 203 Lafayette Rd #76, North Hampton, New Hampshire
Thank you for choosing Gracecite, where fashion meets sophistication.
This sales policy is designed to ensure clarity and transparency in all aspects of our transactions, creating an optimal shopping experience for all customers.