PRIVACY POLICY

Effective Date: February 20, 2025

At GRACECITE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website gracecite.com or use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: When you make a purchase, we collect payment details (processed securely through third-party payment providers).
  • Usage Data: Information about how you access and interact with our website, including IP address, browser type, and device information.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: Ensuring secure payment processing and timely delivery of products.
  • Customer Support: Responding to inquiries and providing assistance.
  • Marketing & Communications: Sending updates, promotions, and newsletters (you can opt-out at any time).
  • Security & Fraud Prevention: Protecting against fraudulent activities and ensuring the security of our platform.

3. How We Protect Your Information

We implement industry-standard security measures, including SSL encryption and secure payment gateways, to protect your personal data from unauthorized access, disclosure, or alteration. However, please note that no method of electronic storage or transmission is 100% secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service Providers: Third-party companies that assist with payment processing, shipping, and marketing.
  • Legal Compliance: If required by law, to protect our rights, or prevent fraud.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us at [email protected].
  • Opt-out of marketing communications by following the unsubscribe instructions in our emails.
  • Disable cookies through your browser settings, though this may affect your website experience.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📞 Hotline: (603) 964-5819
📍 Address: 203 Lafayette Rd #76, North Hampton, New Hampshire
📧 Email: [email protected]