Gracecite Payment Policy

Effective Date: January 6, 2025

At Gracecite, we aim to make your shopping experience as smooth and convenient as possible. Our Payment Policy outlines the payment methods we accept, as well as important information regarding billing, order processing, and security. By placing an order on our website gracecite.com, you agree to comply with the terms set forth in this policy.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • Debit Cards: Visa Debit, MasterCard Debit, and other major debit cards.
  • PayPal: Securely make payments through your PayPal account.
  • Apple Pay: Pay quickly using your Apple Pay account.
  • Google Pay: Pay conveniently using your Google Pay account.
  • Gift Cards: If you have a Gracecite gift card, it can be applied during checkout.

All payment methods must be valid, and you must ensure that the payment information you provide is accurate and up-to-date. We reserve the right to refuse or cancel any order if the payment information is not valid or verified.

2. Order Processing and Payment Authorization

Once you place an order, we will process your payment and verify your payment details. By submitting your payment, you authorize Gracecite to charge the specified amount to the provided payment method. We may request additional verification information for security purposes, especially for large or high-risk transactions.

Please note that the payment for your order is not processed until we verify your details, and we reserve the right to reject or cancel orders if payment authorization is unsuccessful.

3. Payment Security

Gracecite takes the security of your personal and financial information very seriously. We use industry-standard encryption technology (SSL) to ensure that all sensitive data, including payment details, is transmitted securely. Our payment gateway partners are trusted and compliant with PCI DSS (Payment Card Industry Data Security Standards) to safeguard your payment information.

However, while we take every measure to protect your data, you are also responsible for ensuring the security of your own payment details. Please ensure you are using a secure internet connection when making payments.

4. Billing and Shipping Information

Your billing address should match the address associated with your payment method (e.g., the address registered with your credit card provider or PayPal account). If the billing address does not match, your payment may be declined.

If you are shipping to a different address, make sure the shipping address is correctly entered at checkout. You can specify a different billing and shipping address, but it is your responsibility to ensure that both are correct to avoid delays or errors with your order.

5. Currency and Pricing

All transactions on Gracecite are processed in U.S. Dollars (USD). Prices listed on our website are in USD unless otherwise stated. The final price of your order will include the product cost, applicable taxes, and shipping fees.

For international orders, additional customs duties, taxes, and fees may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total. Please check with your local customs office for more information on potential import duties before placing an international order.

6. Payment Authorization Holds

When you place an order, a temporary authorization hold may be placed on your payment method. This hold is not an actual charge but a way for us to verify that the funds are available for the order. Once your payment is successfully processed, the hold will be released, and the full charge will be made to your account. Authorization holds typically last for a few days, but the exact time may vary depending on your bank or payment provider.

7. Discounts, Coupons, and Promotions

Gracecite occasionally offers discounts, promotional codes, or special offers. If you have a discount code or promotion, you must enter it at checkout. Please note that:

  • Only one promo code or discount may be used per order, unless otherwise stated.
  • Discounts and promotions cannot be applied after the order has been placed.
  • Discounts or promotions may not apply to certain items, including sale, clearance, or limited-edition products.

8. Refunds and Payment Reversals

If your order is eligible for a refund, the refund will be issued to the original payment method used during purchase. Please note the following:

  • Refund Process: Refunds may take 5-7 business days to appear on your payment method, depending on your bank or payment provider.
  • Order Cancellations: If you cancel an order before it has been processed or shipped, you will be refunded in full to your original payment method.
  • Payment Reversals: In case of chargebacks or payment disputes, Gracecite reserves the right to pursue resolution through the payment provider and may take further action if necessary.

9. Fraud Prevention and Risk Management

Gracecite is committed to preventing fraudulent transactions. We may perform various checks and verifications on your order, including verifying the legitimacy of your payment information. If we detect any suspicious or potentially fraudulent activity, we reserve the right to:

  • Cancel or hold the order.
  • Request additional information to verify your identity.
  • Refuse to process the order or issue a refund.

To protect yourself, ensure that you use secure payment methods and avoid sharing your account or payment details with others.

10. Changes to the Payment Policy

Gracecite reserves the right to modify or update this Payment Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. We recommend reviewing this policy periodically to stay informed about our payment practices.

11. Contact Us

If you have any questions or concerns about your payment or the payment process, please do not hesitate to contact our customer service team:

This Payment Policy outlines the key terms and conditions governing the payment process for your purchases at Gracecite. By shopping on our website, you agree to these terms and understand how payments, billing, and refunds are handled. Thank you for choosing Gracecite!